It’s our mission to keep you - our property owners AND our tenants - happy. In fact, it’s a core value of our business and guides everything from how we structure pricing to how we urgently address maintenance calls. We’re grateful for the trust our clients have in us to care for their homes, and we take that responsibility seriously. And we’re nice. It goes a long way.
Of course we tick all the boxes: we’re licensed and insured. We’re veteran owned and operated. We have outstanding reviews and references and work hard for them (seriously, Google us!). We have a network of licensed and insured service providers with a track record of quality work and craftsmanship.
But the main refrains you’ll hear from our clients and tenants? We answer the phone. We respond quickly. We do what we say we’re going to do. We care.
Meet the Team
Meet the Team
Ron Krauskopf
Director of Happiness
Ron Krauskopf is a people person. He’s the one at Thanksgiving dinner helping the family get along; the one who picks your car up from the airport so you don’t have to pay parking for a week; the one who calls tech support for you because...well, it’s maddening for most humans. With a degree in Business Administration, Ron has been in a business development role, launching and growing small businesses for over two decades.
Ron’s years working in banking and stocks piqued his interest in investments, and his years working in construction led him to real estate and property management. The combination of these interests: real estate, investments, and property management, have a strong fit in Charleston, and Ron saw a need for a trustworthy, proactive, hands-on property management company.
Ron launched his property management business in 2016 as Momentum Rents, and it’s grown steadily - largely by word of mouth - ever since. Ron is a U.S. Navy Veteran who has lived as near as Winter Park, Florida and as far as Okinawa, Japan. He lives downtown with his much better half, Heather, two clever and incredibly fun daughters, Elliot and Nora, and 3 adopted cats: Luke, Rocky, and Ketzelah.
Kristen Mander
Leasing & Client Relations Manager
Kristen Mander joined Happy Homes in February of 2023. She comes from a background in property management where she worked for the second largest multifamily company in the United States helping lease over 1000 units. She is a customer service and sales expert who identifies customers’ needs and delivers solutions to any problem thrown her way. She is driven to exceed expectations and thrives on building long term relationships with clients. In 2020 she was awarded leasing consultant of the year in Washington State after living there for only one year. This shows her ability to quickly adapt and be the best in the industry.
Kristen was born in Myrtle Beach, SC but likes to call herself a Carolina girl as she has lived in many cities throughout North and South Carolina. She graduated from The College of Charleston in 2016 with a bachelor’s degree in psychology. She married a Charleston native who graduated from The Citadel and moved on to joining the Army. This took them to different locations around the country and ultimately ending up back in their favorite city, Charleston. In Kristen’s free time you can find her with her adorable Bernedoodle, Josie.
Laura Baker
Onboarding Manager, The Giddy Schmooze
Laura Baker joined Happy Homes in February 2024. She has been in Property Management and Real Estate for almost a decade. Prior to relocating to the US, she studied Architecture in Romania, her country of origin. Due to her dedication to helping people find the perfect home, she ventured into Real Estate when moving to the US. As an investor herself, she understands the need for a great Property Manager who will truly care to bring out the best value of an investment. With years of experience in the nitty gritty of the everyday tasks of property management, she now helps new and seasoned investors learn about the Charleston market and the amazing opportunities a great Property Manager can bring to the table. You will see her at industry related social events, since she is our Giddy Shmoozer.
When working with Laura, you can count on her being honest and direct, a trait that comes from her Hungarian heritage. She has a passion to help and connect people, making her a great source of information when you need to get things done. Besides property management, Laura spends her free time traveling with her husband and two kids.
Bill Davy
Maintenance Manager, Keeper of Zen
Bill joined Happy Homes in January 2025 as the Maintenance Coordinator. With 20 years of experience in both the DIY and professional home improvement industries, including senior-level management roles, Bill brings a wealth of knowledge and expertise to his position. His background makes him exceptionally well-equipped to manage day-to-day repairs across multiple locations simultaneously, overseeing various projects to ensure timely and successful completion. Bill is also highly skilled in navigating high-pressure situations, always working to find the best solutions for all parties involved.
A Charleston resident since 2001, Bill earned his degree in English from Quincy University in Quincy, IL, where he was also a member of the men’s soccer team—a passion that has remained with him throughout his life. Though he no longer plays, Bill enjoys following the sport as a dedicated spectator. In his downtime, he loves spending time with his wife, Aimee, and their three German Shepherds.
Shelby Cason
PM Manager, VP of Good Vibes
Shelby Cason, a Charleston native, joined the Happy Homes team in January 2023 as Lead Property Manager. Her career in property management began in early 2019 and she has vast experience with long term, residential rentals. She has managed rentals all over the tri-county area and has extensive knowledge of the Charleston rental market, with its ebbs and flows. She has a knack for analyzing the market and prides herself in her ability to determine the optimal rental rate for a client’s home in a given market. Over the years, her passion for the business has grown and she has worked with an array of clients, from investors to those in the military. Her absolute favorite part of property management is interacting with clients, and she strives to form long standing relationships. This makes the job exciting. In addition to being the voice for tenants and clients daily, she plays a crucial role in the client onboarding process. She meets new clients in person as she is an advocate for a personalized management experience. You can count on Shelby to walk through the property before listing it on the market, to capture details and unique features of the home. She believes it’s pertinent to get her eyes on the property first and it's a good time to chat and get to know the property owner! Shelby works directly with preferred vendors to coordinate all maintenance to ensure the property is move-in ready for tenants. She also conducts showings for prospective tenants which she has always loved and deemed a fun part of the job.
Shelby was born and raised in Mount Pleasant, SC. She received her Bachelor of Arts degree in Communications with a Marketing minor from the College of Charleston in May of 2018. With years of experience in customer service, she has a passion for connecting with people, is an avid listener, and considers herself empathetic which she believes are all key in her success. Aside from property management, she enjoys traveling, petting every dog in sight (not an exaggeration) and strolling through art museums and local flea markets.
Megan Dilda
Property Manager, ROI Guru
With over three years of experience in Real Estate and Property Management, Megan has developed a strong expertise in overseeing the daily operations of residential properties throughout the Lowcountry. Her skill set includes tenant relations, lease administration, property maintenance, budgeting, and ensuring adherence to local regulations. Megan is committed to enhancing the value of properties while delivering outstanding service to both tenants and property owners.
Throughout her career, she has managed hundreds of properties, successfully optimizing processes and improving occupancy rates. Megan’s excellent organizational skills and attention to detail allow her to address tenant concerns swiftly, maintain high property standards, and ensure seamless financial operations. She is dedicated to fostering positive living environments, building long-term relationships, and contributing to the ongoing success of the properties she manages.
Outside of work, Megan enjoys exploring new restaurants and coffee shops, going for runs, spending time with her two pitties, traveling, and reading a great book.
John Hughes
Property Manager, Official Mood Booster
John Hughes joined the Happy Homes team in January 2025, bringing with him over 7 years of experience in single-family property management. Known for his meticulous attention to detail and unwavering commitment to client satisfaction, John has built a reputation for maintaining financial stability for property owners while delivering top-tier service. His proactive approach to property management and problem-solving has made him a trusted professional in the field.
A proud native of Charleston, SC, John earned his bachelor’s degree in Historic Preservation and Community Planning from The College of Charleston in 2017. This unique background allows him to blend a deep appreciation for history with a practical understanding of community development and property management.
Outside of work, John enjoys traveling, often taking road trips to explore new places. He also treasures time spent with family and friends, and has a passion for working on his car—always learning something new while indulging in hands-on hobbies.
Samantha Krauskopf
Ambassador of Buzz
Samantha is the creative entity and spiritual epicenter of our business. Her love of life and natural instinct to serve is a driving force in her life and embodies everything we are at Happy Homes. Samantha manages everything from our social media accounts to processing maintenance requests, and so much more.
She received her Bachelor of Arts Degree in International Studies and French from Berry College in May 2019. Throughout her four years of college, she worked in customer service through the Berry College Alumni Center. Samantha has been managing the social media pages for Happy Homes since June of 2019 and added maintenance requests to her everyday duties in July 2019. Samantha lives on James Island and also works at Baguette Magic. Samantha is Ron's niece and amazing role model for his daughters who love her dearly.
Britton Harrell
Facilitator of Happiness, Property Manager
Britton joined Happy Homes in March 2025, bringing with her 14 years of extensive experience in the property management industry. With a strong background in both conventional and student multifamily housing, Britton is passionate about customer service and operational excellence. Her dedication to enhancing the resident experience while maximizing ROI for property owners has been a driving force throughout her career.
Britton has earned numerous accolades, including awards for Best Housing, Property of the Year, and achieving the highest economic occupancy. Her proven track record of success reflects her ability to implement innovative ideas and streamlined processes, contributing to the overall improvement of Happy Homes.
Born and raised in South Carolina, Britton spent most of her early years in the Columbia area. She attended Clemson University, where she began her career in property management as a Leasing Manager. Demonstrating exceptional skills and leadership, she quickly advanced to Assistant Manager and then to Property Manager, excelling in each role.
Outside of work, Britton enjoys spending quality time with her children, exploring the outdoors, and maintaining an active lifestyle with regular visits to the gym.
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