It’s our mission to keep you - our property owners AND our tenants - happy. In fact, it’s a core value of our business and guides everything from how we structure pricing to how we urgently address maintenance calls. We’re grateful for the trust our clients have in us to care for their homes, and we take that responsibility seriously. And we’re nice. It goes a long way.
Of course we tick all the boxes: we’re licensed and insured. We’re veteran owned and operated. We have outstanding reviews and references and work hard for them (seriously, Google us!). We have a network of licensed and insured service providers with a track record of quality work and craftsmanship.
But the main refrains you’ll hear from our clients and tenants? We answer the phone. We respond quickly. We do what we say we’re going to do. We care.
Meet the Team
Meet the Team
Ron Krauskopf
Director of Happiness
Ron Krauskopf is a people person. He’s the one at Thanksgiving dinner helping the family get along; the one who picks your car up from the airport so you don’t have to pay parking for a week; the one who calls tech support for you because...well, it’s maddening for most humans. With a degree in Business Administration, Ron has been in a business development role, launching and growing small businesses for over two decades.
Ron’s years working in banking and stocks piqued his interest in investments, and his years working in construction led him to real estate and property management. The combination of these interests: real estate, investments, and property management, have a strong fit in Charleston, and Ron saw a need for a trustworthy, proactive, hands-on property management company.
Ron launched his property management business in 2016 as Momentum Rents, and it’s grown steadily - largely by word of mouth - ever since. Ron is a U.S. Navy Veteran who has lived as near as Winter Park, Florida, and as far as Okinawa, Japan. He lives downtown with his much better half, Heather, two clever and incredibly fun daughters, Elliot and Nora, and 2 adopted dogs: Phoxy and Josie.
Kristen Mander
Leasing & Client Relations Manager
Kristen Mander joined Happy Homes in February of 2023. She comes from a background in property management where she worked for the second largest multifamily company in the United States helping lease over 1000 units. She is a customer service and sales expert who identifies customers’ needs and delivers solutions to any problem thrown her way. She is driven to exceed expectations and thrives on building long term relationships with clients. In 2020 she was awarded leasing consultant of the year in Washington State after living there for only one year. This shows her ability to quickly adapt and be the best in the industry.
Kristen was born in Myrtle Beach, SC but likes to call herself a Carolina girl as she has lived in many cities throughout North and South Carolina. She graduated from The College of Charleston in 2016 with a bachelor’s degree in psychology. She married a Charleston native who graduated from The Citadel and moved on to joining the Army. This took them to different locations around the country and ultimately ending up back in their favorite city, Charleston. In Kristen’s free time you can find her with her adorable Bernedoodle, Josie.
Laura Baker
Onboarding Manager, The Giddy Schmooze
Laura Baker joined Happy Homes in February 2024. She has been in Property Management and Real Estate for almost a decade. Prior to relocating to the US, she studied Architecture in Romania, her country of origin. Due to her dedication to helping people find the perfect home, she ventured into Real Estate when moving to the US. As an investor herself, she understands the need for a great Property Manager who will truly care to bring out the best value of an investment. With years of experience in the nitty gritty of the everyday tasks of property management, she now helps new and seasoned investors learn about the Charleston market and the amazing opportunities a great Property Manager can bring to the table. You will see her at industry related social events, since she is our Giddy Shmoozer.
When working with Laura, you can count on her being honest and direct, a trait that comes from her Hungarian heritage. She has a passion to help and connect people, making her a great source of information when you need to get things done. Besides property management, Laura spends her free time traveling with her husband and two kids.
Bill Davy
Maintenance Manager, Keeper of Zen
Bill joined Happy Homes in January 2025 as the Maintenance Coordinator. With 20 years of experience in both the DIY and professional home improvement industries, including senior-level management roles, Bill brings a wealth of knowledge and expertise to his position. His background makes him exceptionally well-equipped to manage day-to-day repairs across multiple locations simultaneously, overseeing various projects to ensure timely and successful completion. Bill is also highly skilled in navigating high-pressure situations, always working to find the best solutions for all parties involved.
A Charleston resident since 2001, Bill earned his degree in English from Quincy University in Quincy, IL, where he was also a member of the men’s soccer team—a passion that has remained with him throughout his life. Though he no longer plays, Bill enjoys following the sport as a dedicated spectator. In his downtime, he loves spending time with his wife, Aimee, and their three German Shepherds.
Shelby Cason
Director of Property Management
A Charleston native, Shelby Cason joined the Happy Homes team in January 2023 and now serves as Director of Property Management. With a career in property management that began in 2019, Shelby brings extensive experience in long-term residential rentals throughout the Charleston tri-county area. She now leads and supports our team of property managers while driving the development and improvement of our property management department.
Shelby has a deep understanding of the local rental market and is skilled at pricing homes strategically to maximize value for owners. She is passionate about client relationships and believes in a hands-on, personalized approach—from property walk-throughs to onboarding and leasing. Her leadership ensures a high standard of service across the board, with a focus on consistency, communication, and client satisfaction.
Shelby holds a B.A. in Communications with a Marketing minor from the College of Charleston. In her free time, she enjoys traveling, skiing in the winter, hiking, and exploring local markets and art spaces.
Megan Dilda
Property Manager, ROI Guru
With over three years of experience in Real Estate and Property Management, Megan has developed a strong expertise in overseeing the daily operations of residential properties throughout the Lowcountry. Her skill set includes tenant relations, lease administration, property maintenance, budgeting, and ensuring adherence to local regulations. Megan is committed to enhancing the value of properties while delivering outstanding service to both tenants and property owners.
Throughout her career, she has managed hundreds of properties, successfully optimizing processes and improving occupancy rates. Megan’s excellent organizational skills and attention to detail allow her to address tenant concerns swiftly, maintain high property standards, and ensure seamless financial operations. She is dedicated to fostering positive living environments, building long-term relationships, and contributing to the ongoing success of the properties she manages.
Outside of work, Megan enjoys exploring new restaurants and coffee shops, going for runs, spending time with her two pitties, traveling, and reading a great book.
Julia Hartsell
Property Manager, The Lease Whisperer
With over five years of experience in property management, I’ve successfully managed nearly 400 doors throughout the Charleston area. I specialize in rent collection and leasing, and I’m passionate about building strong, lasting relationships with both property owners and tenants.
Having worked across a wide range of neighborhoods, I know the Charleston market inside and out. I have a knack for accurately assessing and setting rental rates to reflect current market conditions—helping owners maximize income while keeping properties competitively priced. My ability to price homes right means they rent quickly, minimizing vacancy and boosting ROI.
Whether I’m working with a first-time landlord or a seasoned investor, my approach is hands-on, communicative, and results-driven. I take pride in delivering dependable service and representing every property with professionalism and care.
Outside of work I enjoy cooking, baking and spending time with my family and young daughter! I enjoy a yearly trip to St. Croix which holds a special place in my heart!
Britton Harrell
Property Manager, Facilitator of Happiness
Britton joined Happy Homes in March 2025, bringing with her 14 years of extensive experience in the property management industry. With a strong background in both conventional and student multifamily housing, Britton is passionate about customer service and operational excellence. Her dedication to enhancing the resident experience while maximizing ROI for property owners has been a driving force throughout her career.
Britton has earned numerous accolades, including awards for Best Housing, Property of the Year, and achieving the highest economic occupancy. Her proven track record of success reflects her ability to implement innovative ideas and streamlined processes, contributing to the overall improvement of Happy Homes.
Born and raised in South Carolina, Britton spent most of her early years in the Columbia area. She attended Clemson University, where she began her career in property management as a Leasing Manager. Demonstrating exceptional skills and leadership, she quickly advanced to Assistant Manager and then to Property Manager, excelling in each role.
Outside of work, Britton enjoys spending quality time with her children, exploring the outdoors, and maintaining an active lifestyle with regular visits to the gym.
Makayla
Leasing Coordinator
Makayla joined Happy Homes in August 2025, bringing with her seven years of diverse experience in the property management and real estate industry. Her background spans student housing, luxury real estate sales, and multifamily leasing, giving her a well-rounded perspective and a deep appreciation for relationship-driven service. With a passion for helping people and creating a seamless leasing experience, she thrives on building connections and delivering solutions that benefit both residents and property owners.
Originally from New Jersey, Makayla began her career in property management while attending Coastal Carolina University, working as a Leasing Coordinator in student housing. After earning her real estate license and exploring luxury sales, she discovered her true passion remained in the community-focused world of property management. Since then, she has excelled in leasing and marketing roles for both apartment communities and single-family homes, with a focus on strategic planning and continuous improvement.
A lifelong learner, Makayla enjoys regularly pursuing professional development through continuing education and industry certifications, including Google certifications. She brings a thoughtful, analytical mindset to her work, and her love of problem-solving makes her a natural fit in leasing and resident services.
Outside of work, Makayla loves hiking, camping, skiing, and pretty much anything outdoors. She volunteers with the Coral Restoration Foundation and highly enjoys Scuba Diving and has been a Certified Master Scuba Diver since 15. A movie buff and self-proclaimed foodie, she’s always up for trying new experiences and making the most of every adventure, especially with her Blue Heeler "Ashton" by her side!
Samantha Krauskopf
Ambassador of Buzz
Samantha is the creative entity and spiritual epicenter of our business. Her love of life and natural instinct to serve is a driving force in her life and embodies everything we are at Happy Homes. Samantha manages everything from our social media accounts to processing maintenance requests, and so much more.
She received her Bachelor of Arts Degree in International Studies and French from Berry College in May 2019. Throughout her four years of college, she worked in customer service through the Berry College Alumni Center. Samantha has been managing the social media pages for Happy Homes since June of 2019 and added maintenance requests to her everyday duties in July 2019. Samantha lives on James Island and also works at Baguette Magic. Samantha is Ron's niece and amazing role model for his daughters who love her dearly.
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