It’s our mission to keep you - our property owners AND our tenants - happy. In fact, it’s a core value of our business and guides everything from how we structure pricing to how we urgently address maintenance calls. We’re grateful for the trust our clients have in us to care for their homes, and we take that responsibility seriously. And we’re nice. It goes a long way.
Of course we tick all the boxes: we’re licensed and insured. We’re veteran owned and operated. We have outstanding reviews and references and work hard for them (seriously, Google us!). We have a network of licensed and insured service providers with a track record of quality work and craftsmanship.
But the main refrains you’ll hear from our clients and tenants? We answer the phone. We respond quickly. We do what we say we’re going to do. We care.
Meet the Team
Meet the Team
Ron Krauskopf
Director of Happiness
Ron Krauskopf is a people person. He’s the one at Thanksgiving dinner helping the family get along; the one who picks your car up from the airport so you don’t have to pay parking for a week; the one who calls tech support for you because...well, it’s maddening for most humans. With a degree in Business Administration, Ron has been in a business development role, launching and growing small businesses for over two decades.
Ron’s years working in banking and stocks piqued his interest in investments, and his years working in construction led him to real estate and property management. The combination of these interests: real estate, investments, and property management, have a strong fit in Charleston, and Ron saw a need for a trustworthy, proactive, hands-on property management company.
Ron launched his property management business in 2016 as Momentum Rents, and it’s grown steadily - largely by word of mouth - ever since. Ron is a U.S. Navy Veteran who has lived as near as Winter Park, Florida and as far as Okinawa, Japan. He lives downtown with his much better half, Heather, two clever and incredibly fun daughters, Elliot and Nora, and 3 adopted cats: Luke, Rocky, and Ketzelah.
Stephanie Loveland
Chief Inspiration Officer
Stephanie joined the Happy Homes Team in May of 2021 and quickly became our “chief chaos coordinator,” as she is undoubtedly the quarterback of our entire operation. She manages the entire office, answers all incoming calls, and coordinates the schedule of all properties that are in transition…not to mention overseeing all administrative work. She was built for this role and is excited to be a key part of our fast-growing company.
Stephanie has a long history and background in operations management in real estate, property management, new home construction and interior design firms. Stephanie’s strong organizational & communication skills along with her ability to work under pressure within an ever changing environment, all while maintaining professionalism has become a monster asset to the Happy Homes Team and she’s a lot of fun to work with.
When she's not ensuring the happiness of all of our residents & owners, Stephanie enjoys her love of thrift shopping, going to the beach, spending time with her family and her new Shiba Inu puppy, Mina.
Shelby Cason
Property Manager, VP of Good Vibes
Shelby Cason, a Charleston native, joined the Happy Homes team in January 2023 as Lead Property Manager. Her career in property management began in early 2019 and she has vast experience with long term, residential rentals. She has managed rentals all over the tri-county area and has extensive knowledge of the Charleston rental market, with its ebbs and flows. She has a knack for analyzing the market and prides herself in her ability to determine the optimal rental rate for a client’s home in a given market. Over the years, her passion for the business has grown and she has worked with an array of clients, from investors to those in the military. Her absolute favorite part of property management is interacting with clients, and she strives to form long standing relationships. This makes the job exciting. In addition to being the voice for tenants and clients daily, she plays a crucial role in the client onboarding process. She meets new clients in person as she is an advocate for a personalized management experience. You can count on Shelby to walk through the property before listing it on the market, to capture details and unique features of the home. She believes it’s pertinent to get her eyes on the property first and it's a good time to chat and get to know the property owner! Shelby works directly with preferred vendors to coordinate all maintenance to ensure the property is move-in ready for tenants. She also conducts showings for prospective tenants which she has always loved and deemed a fun part of the job.
Shelby was born and raised in Mount Pleasant, SC. She received her Bachelor of Arts degree in Communications with a Marketing minor from the College of Charleston in May of 2018. With years of experience in customer service, she has a passion for connecting with people, is an avid listener, and considers herself empathetic which she believes are all key in her success. Aside from property management, she enjoys traveling, petting every dog in sight (not an exaggeration) and strolling through art museums and local flea markets.
Kristen Mander
Leasing Coordinator
Kristen Mander joined Happy Homes in February of 2023. She comes from a background in property management where she worked for the second largest multifamily company in the United States helping lease over 1000 units. She is a customer service and sales expert who identifies customers’ needs and delivers solutions to any problem thrown her way. She is driven to exceed expectations and thrives on building long term relationships with clients. In 2020 she was awarded leasing consultant of the year in Washington State after living there for only one year. This shows her ability to quickly adapt and be the best in the industry.
Kristen was born in Myrtle Beach, SC but likes to call herself a Carolina girl as she has lived in many cities throughout North and South Carolina. She graduated from The College of Charleston in 2016 with a bachelor’s degree in psychology. She married a Charleston native who graduated from The Citadel and moved on to joining the Army. This took them to different locations around the country and ultimately ending up back in their favorite city, Charleston. In Kristen’s free time you can find her with her adorable Bernedoodle, Josie.
Laura Baker
Onboarding Specialist, The Giddy Schmoozer
Laura Baker joined Happy Homes in February 2024. She has been in Property Management and Real Estate for almost a decade. Prior to relocating to the US, she studied Architecture in Romania, her country of origin. Due to her dedication to helping people find the perfect home, she ventured into Real Estate when moving to the US. As an investor herself, she understands the need for a great Property Manager who will truly care to bring out the best value of an investment. With years of experience in the nitty gritty of the everyday tasks of property management, she now helps new and seasoned investors learn about the Charleston market and the amazing opportunities a great Property Manager can bring to the table. You will see her at industry related social events, since she is our Giddy Shmoozer.
When working with Laura, you can count on her being honest and direct, a trait that comes from her Hungarian heritage. She has a passion to help and connect people, making her a great source of information when you need to get things done. Besides property management, Laura spends her free time traveling with her husband and two kids.
Samantha Krauskopf
Ambassador of Buzz
Samantha is the creative entity and spiritual epicenter of our business. Her love of life and natural instinct to serve is a driving force in her life and embodies everything we are at Happy Homes. Samantha manages everything from our social media accounts to processing maintenance requests, and so much more.
She received her Bachelor of Arts Degree in International Studies and French from Berry College in May 2019. Throughout her four years of college, she worked in customer service through the Berry College Alumni Center. Samantha has been managing the social media pages for Happy Homes since June of 2019 and added maintenance requests to her everyday duties in July 2019. Samantha lives on James Island and also works at Baguette Magic. Samantha is Ron's niece and amazing role model for his daughters who love her dearly.
Jenn Rockman
Maintenance Coordinator
Jenn joined our team as the maintenance coordinator. She has a broad background including mortgage banking, restaurant management, medical assistant, front desk operations and training for a large physical therapy company, franchise owner and operations. Jenn understands the grit, the grind and the hustle of owning a successful small business. She has a strong background in customer service and her goal is to always take care of the people she works with.
Her husband is a Command Master Chief in the Navy and Jenn has learned to reinvent herself since they have had to relocate often; however, most of Jenn's life has been spent right here in Charleston, from her upbringing in a Navy family to her time here with her family; she considers Charleston home.
Jenn is the proud mom of two beautiful daughters, two labradoodles and a pomeranian. She is most recently an empty nester and exploring all the new things in life that come with that. So in her free time she loves boating with her husband and friends, fishing, paddle boarding, gardening and traveling. Right now her daughter is attending USC so she loves going to see her and watching those Gamecocks!! Jenn is also a part of the Cystic Fibrosis Foundation and deeply involved in raising awareness to help find a cure!
Mariah Mills
Property Manager, Zen Cultivator
Mariah Mills joined Happy Homes in April 2024. She began her career in property management in 2020 within multifamily. Her passion for property management has allowed her to develop successful innovative strategies. Having the opportunity to make a positive impact is a constant motivator for Mariah. She has cultivated strong relationships with clients, tenants, vendors, and industry partners. Mariah’s approach fosters a supportive network that enhances collaboration, problem solving, and overall satisfaction. The client relationship is the most exciting and rewarding part of the job to Mariah.
Mariah is local to Summerville, SC. She consistently keeps up with market and industry trends in the Tricounty area. In her spare time, she enjoys walks on the beach, hiking, and chasing waterfalls with her husband and fur babies.
Jack McNicholas
Leasing Coordinator, Lease Whisperer
As a recent graduate of Wofford College with a Bachelor’s degree in Business Economics, Jack is thrilled to embark on his journey as a Leasing Coordinator at Happy Homes in the vibrant city of Charleston, SC. With a keen eye for detail and a passion for problem-solving, Jack is dedicated to providing exceptional service to our clients and ensuring a seamless leasing experience for all. What drew Jack to the property management industry is the opportunity to interact with real people and make a tangible difference in their lives. Jack thrives on the challenge of finding solutions to complex issues and he prides himself on his ability to adapt and learn new skills quickly. In his day-to-day life, Jack relishes variety, and being immersed in Charleston’s rich culinary scene brings him immense joy as a foodie. Outside of work, you’ll often find Jack basking in the sun, indulging in his love for new television shows and movies with his girlfriend, or planning his next travel adventure, whether it’s to visit family in nearby Savannah or Charlotte, or booking flights to go visit his relatives across the pond. Jack is excited to be part of the Happy Homes team and looks forward to assisting you in finding your perfect home or investment property in this dynamic city.
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